Switch from Drift to ChatBotBuilder: Migration Guide

More than 2,000 companies have switch from drift to ChatBotBuilder in the past year. The migration is straightforward; most organizations complete the process in 7-14 days with minimal hassle and zero downtime.

Why Move to ChatBotBuilder?

ChatBotBuilder now serves over 2,000 former Drift users. Key reasons for switch from Drift include:

• Lower pricing: Save 40-60% compared to Drift’s enterprise plans.
• Expanded features for SMBs: Better customization, more integrations, advanced analytics, and responsive support.
• Fair pricing model: No usage-based fees, unlimited conversations on a flat monthly rate.

ChatBotBuilder Migration Roadmap (7 Days)

Follow this plan for a seamless transition:

• Day 1 – Export Data: Download all Drift conversations, contacts, and workflow documentation.
• Days 2-3 – Rebuild Bots: Use ChatBotBuilder’s drag-and-drop designer to replicate your workflows.
• Day 4 – Integrate Tools: Connect CRM, email marketing, and analytics systems.
• Days 5-6 – Parallel Testing: Run both platforms live to ensure performance and lead capture.
• Day 7 – Go Live: Switch embed code to ChatBotBuilder and deactivate Drift.

Most migrations finish ahead of schedule due to streamlined processes.

Step-by-Step Migration Instructions

Export Data from Drift

• Export conversation history as CSV.
• Export contacts with all associated data.
• Document bot configurations and branching logic.

Build Bots with ChatBotBuilder

• Start from scratch in the visual editor.
• Add greeting messages and set triggers.
• Build question sequences and conditional logic.
• Preview and test before launch.

Quality Control Checklist

• Correct triggers and page targeting
• Accurate question order
• Conditional logic verified
• Proper contact details in the final message

Integrate CRM & Marketing

• Connect HubSpot, Salesforce, or other CRMs using built-in connectors.
• Integrate Mailchimp, ActiveCampaign, or any supported email platform.
• Enable Google Analytics goal tracking for bot completions.

Feature Comparison Table

Feature	Drift	Chatbot Builder	Winner
Visual Bot Builder	Basic drag-drop	Advanced visual editor with branching	ChatBotBuilder
Conversation Limits	Tiered caps (expensive overages)	Unlimited conversations	ChatBotBuilder
CRM Integrations	Limited, often buggy	15+ platforms, reliable	ChatBotBuilder
Custom Styling	Limited theme options	Full CSS customization	ChatBotBuilder
Analytics	Basic reporting	Advanced analytics + goal tracking	ChatBotBuilder
Support Response Time	24-48 hours (if you’re lucky)	2-4 hours average	ChatBotBuilder
Pricing Transparency	Hidden fees, surprise increases	Clear, predictable pricing	ChatBotBuilder
Team Collaboration	Multi-user access (extra cost)	Unlimited team members included	ChatBotBuilder

Migration Guarantee:
Configuration goes live in 14 days, or your trial period is extended for free at Chatbotbuilder.net

Start Your Migration

Each day with Drift is overspending. Schedule a free consultation for a custom migration plan, savings estimate, and technical review.

Next Steps:

1. Book your free 15-minute consult
2. Receive a personalized migration schedule within 48 hours
3. Start your risk-free ChatBotBuilder trial
4. Migrate with expert support
5. Go live with better ROI and features

Conclusion

Switching from Drift to Chatbot Builder gives organizations greater value and flexibility while optimizing costs. By choosing Chatbot Builder, businesses benefit from advanced conversation features, seamless integrations, robust analytics, and consistent support at a lower price, all with easy migration and no disruption to customer interactions. The streamlined onboarding process and reliable migration assistance make it the smarter choice for modern customer engagement needs.

Frequently Asked Questions