Enterprise Chatbots in 2026: From Answering Questions to Actually Getting Things Done
If you’re still thinking of enterprise chatbots as those awkward pop-up boxes that spewed out three generic responses before saying “let me connect you to a human,” then you’re looking at old news. The kind of enterprise chatbots that are taking over today look nothing like what we had two years ago. We’re talking about bots that don’t just talk. They actually work.