Artificial Intelligence is transforming how businesses operate, with companies doubling down on their investments from $4.5 million in 2023 to $10.3 million in 20241. This dramatic increase isn’t just about following trends – business leaders are saying they are “excited” and “optimistic” about generative AI for customer service, document processing, and data analysis. For small…
As generative AI technology advancements surge, they continue to impact businesses by offering them powerful automation solutions. According to Fortune 500 business news, recent data shows that 76% of large companies plan to use AI for automation in the coming year, up from 55% in the previous year. Even small businesses are catching up, with…
Introduction Did you know that 90%1 of consumers feel that businesses should use chatbots? But choosing the right chatbot could be a herculean task. Why ? Each type of chatbot comes with its own sets of functionality. Worry not, this blog will help you understand the different types of chatbot out there and how they’re used…
Chatbots are having a major moment, and businesses are taking notice! These AI virtual assistants can answer customer questions and even help with tasks. So, chatbots are being implemented for all sorts of tasks across all sorts of industries. If you’re looking to build a chatbot, now is the perfect time to get started. Since…
Navigating websites can be a hassle, often leading to decreased satisfaction and abandoned purchases. If your customers are facing this situation, you’re not alone. In fact, 67% of customers abandon purchases because they can’t find the information they want. AI FAQ Chatbots are the solution. These chatbots are revolutionizing customer support by providing instant and…
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